How Can We Help?
Get help, report issues, or request features
📧
Email Support
Get help from our support team. We typically respond within 24 hours.
Email Support
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Report a Bug
Found a bug? Let us know so we can fix it. Include steps to reproduce.
Report on GitHub
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Feature Request
Have an idea? We'd love to hear it. Submit a feature request on GitHub.
Request Feature
Frequently Asked Questions
How do I activate my license?
After purchasing, you'll receive a license key via email. Open BunnyEdit, go to Settings > License, and enter your key. Click "Activate" to validate your license.
Can I use BunnyEdit on multiple devices?
Yes! Each license allows activation on up to 3 devices. You can manage your devices in Settings > License.
Where are my documents stored?
All your documents are stored locally on your Mac in ~/Documents/BunnyEdit. We never access or store your content on our servers.
Does BunnyEdit work offline?
Yes! BunnyEdit works completely offline. Internet is only required for initial license activation and validation (cached for 7 days).
What markdown features are supported?
BunnyEdit supports GitHub Flavored Markdown including: headings, bold, italic, strikethrough, lists (bullet, numbered, task), links, images, code blocks, tables, blockquotes, and horizontal rules.
Can I export to PDF?
Yes! Export your documents to PDF with professional formatting, HTML for web use, or save as markdown files. All exports preserve your formatting.
How do I cancel my subscription?
Log into your Lemon Squeezy account (link in purchase email) and cancel your subscription. You'll retain access until the end of your billing period.
Do you offer refunds?
We offer a 7-day free trial so you can fully evaluate BunnyEdit. Refunds are considered on a case-by-case basis within 14 days of purchase. Contact support@bunnyedit.com.
What are the system requirements?
BunnyEdit requires macOS 14 (Sonoma) or later. It's a native macOS app built with SwiftUI for optimal performance.
Will there be an iOS/iPad version?
Yes! iOS and iPad versions with iCloud sync are planned for version 2.1. Subscribe to stay updated on the release.